These are the terms and conditions that govern your use of 903k and your account wallet — including how we handle your data, what actions are available to you, and how to reach us when you have a question. Access to 903k depends on your local law and the eligible regions we serve.
Bangladesh Access Policy
Account Data Handling
bKash and Rocket Wallet Terms
Third-Party Service Scope
LEGAL POLICY POSTURE
How Our Terms Apply to Your Account
903k operates under a jurisdiction-dependent framework, which means the terms visible in your account reflect the laws and regulations applicable to your region. We do not make blanket claims about legality across all territories — access is conditional on where you are located and whether your region falls within the eligible areas we support. If you are in Bangladesh and use bKash or Rocket to fund your account, the transaction terms shown at the point of payment apply alongside these general terms. We keep our policy language plain so you can read what applies to you without needing to interpret legal boilerplate. Any conflict between a general term and a region-specific condition is resolved in favour of the region-specific one. We update these terms when our service changes in a material way, and we notify you through the account communication channel you registered with. Your continued use of the account after a notified update means you accept the revised terms. If you do not accept a change, you may close your account and request that we handle your remaining wallet balance in accordance with the withdrawal process described in your account settings.
bKash wallet terms apply at point of deposit
Rocket payment conditions shown at checkout
Account communication channel used for policy updates
Bangladesh-region terms take precedence over general terms
POLICY SCOPE DEFINED
What Falls Inside and Outside These Terms
Not every part of your experience on 903k falls under the same set of rules. This section clarifies the four areas the policy covers and where the boundaries sit.
Account Access
These terms cover your registration, login, identity verification steps, and any suspension or closure of your account. Actions taken through your account — bets, deposits via bKash or Rocket, and withdrawals — are governed by the conditions set at the time of each transaction.
Wallet Transactions
Deposits and withdrawals processed through bKash, Rocket, or bank transfer fall under both our account terms and the payment provider's own conditions. Where those conditions differ, the payment provider's rules govern the transfer itself; our terms govern what happens to funds once they reach your account wallet.
Site Content
The game content supplied by studios such as PG Soft, JDB, Bigtime Gaming, Spadegaming, and Habanero is governed by each studio's licensing terms. We make those titles available in our lobby; we do not control the underlying game rules or payout mechanics published by the studio.
Third-Party Services
Links, integrations, or redirections to services outside 903k are not covered by these terms. We are not responsible for the privacy practices, terms, or data handling of external sites or services that you access from a link on our platform.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have several practical options when it comes to how your data and account are managed on 903k. You can request a copy of the account data we hold on file for you — submit that request through the support contact listed in your account settings page. If any detail in your account profile is incorrect, you can correct it directly in the account section; for fields that are locked after verification, raise a correction request through our support channel and we will review it within our standard processing window. If you have a question about how a specific policy clause applies to your account, open a support ticket and reference the clause in question — our team will respond with a plain explanation rather than a form letter. You may also request that your account be closed; we will process the closure and confirm the final state of your wallet balance before completing it.
Data Access
Submit a data request through account settings support and we will provide a summary of what we hold, including transaction history and account details registered under your profile.
Profile Correction
Update your details in the account section directly. For verification-locked fields, contact support with your correction and we will review it in line with our standard account-check process.
Policy Questions
Open a support ticket referencing the specific clause you are asking about. We respond with a plain answer tied to your account situation, not a copy-pasted policy block.
Account Closure
Request closure through the support channel. We confirm your wallet balance and complete any pending withdrawal before the account is deactivated.
POLICY CONTACT PATHS
How to Reach Us About These Terms
If you have a question about these terms or need to act on a right described above, the routes below are the ones we actively monitor. Use the route that fits your query and include your account reference number where you can.
Account Support Ticket
Open a ticket through the support section of your signed-in account. This is the primary route for policy questions, data requests, and profile correction requests.
Email Contact
Send your query to the support email address listed in the Contact section of your account dashboard. Include your registered email and a brief description of the policy matter.
Live Chat
Live chat is available through the account area for faster responses to straightforward policy questions. For formal data or closure requests, a written support ticket is required.
DATA AND ACCOUNT SECURITY
How We Handle Your Data and Policy Requests
We take a straightforward approach to data handling: we collect what is needed to operate your account and process your transactions, and we do not share it beyond what your chosen payment provider requires to complete a transfer. Here is how the key areas work in practice.
Data Retention
We retain your account data for as long as your account is active and for the period required by applicable law after closure. You may request a summary of what we hold at any time through the support ticket route described in the rights section above.
Cookies and Tracking
We use cookies to maintain your session, remember your account preferences, and understand how pages are used at an aggregate level. You can manage cookie preferences through the settings accessible in your browser or the cookie notice shown on your first visit.
Account Security
Access to your account is protected through the login credentials you set at registration. If you believe your account has been accessed without your permission, contact us immediately through live chat or a support ticket so we can review the account activity log.
Policy Change Requests
To request a change to how your data is handled — or to raise a concern about our policy practices — contact us via the support ticket route. We acknowledge requests and respond within our standard review window, which is stated in the confirmation message you receive.
POLICY QUESTIONS ANSWERED
Common Questions About These Terms
These are the questions we hear most often about how our policy works and what your options are.
Does this policy apply to me if I am in Bangladesh?
Yes, these terms apply to accounts registered in Bangladesh. Access to 903k depends on your local law and the eligible regions we support. If your region is eligible, the terms displayed in your account govern how we manage your data and your wallet transactions, including those processed through bKash or Rocket.
What data does 903k hold on my account?
We hold the registration details you provided, your transaction history, and records of account actions such as login events and support interactions. You can request a summary of this data through the support ticket route in your account settings. We do not hold payment credentials — those are processed by bKash, Rocket, or your bank directly.
How do I correct information in my account profile?
Most profile fields can be updated directly in the account section once you are signed in. Fields that are locked after identity verification require a support ticket. Include your account reference and the correction you need, and our team will review it in line with our standard account-check process.
How will I know if these terms change?
We notify you through the communication channel registered to your account — typically the email address you signed up with. A notification is sent before changes take effect for material updates. Continuing to use your account after the notified date means you accept the revised terms.
Can I close my account and withdraw my wallet balance?
Yes. Submit a closure request through the support channel. Before deactivating the account we confirm the balance in your wallet and process any pending withdrawal in line with the withdrawal method available to your account — which may include bKash or Rocket depending on your registered payment option.
Who do I contact if I have a complaint about how my data is handled?
Raise a formal complaint through the support ticket route and mark it as a data concern. We acknowledge all formal complaints and respond with a plain explanation of the action taken. If you are not satisfied with our response, you may escalate to the relevant regulatory authority in your eligible region.